Phone Etiquette: Realtor-to-Realtor vs. Realtor-to-Client

“I’m Not Being Rude . . . I’m Just Being a Realtor”

It’s purely anecdotal, but my guess is that nobody can (and does!) end a conversation faster than a veteran Realtor.

They/we aren’t being short or abrupt.

Rather, we’re just juggling lots of balls, and know that, when a hard-to-reach client pops up on your caller ID — perhaps with a time-sensitive response to an offer — you may have 3-4 seconds to finish the call you’re on, and take theirs.

“Thanks, But I Already Know How You Are”

Other agents know that, and aren’t offended.

But, I find myself periodically slowing down transitions with non-Realtors, just to avoid the perception that I’m rude.

And of course, calling back when appropriate . . . 🙂

P.S.: My hunch is that family members of Realtors can attest to the above as well.

And no, if I just talked to someone 10 minutes ago, I’m not going to begin my next call to them by asking “How are you?” (again).

See also, “Rude Realtors? Here’s One Solution.”



from RSSMix.com Mix ID 8230700 https://ift.tt/30MKb6d
via IFTTT

Comments

Popular posts from this blog

Estimating the Discount for a Busy Street (or Not)

“What’s the Highest Point in Hennepin County?”

“Are You a Realtor?” “Why, Yes I Am!”