Pressure Clients to Buy or Sell? Never! (Here’s Why)
The Virtue of a Well-Stocked Pipeline
“We will sell no wine before its time.”
–Ad campaign for Paul Masson wine.
If you’ve never made a living 100% on commissions — and not selling apparel or widgets, but big-ticket items like homes — it can be terrifying.
Not only are the paydays few and far between, but, especially in today’s housing market, there seem to be more steps along the way, and more things that can go wrong.
Right up to and (sometimes) continuing through the closing.
Virtue of Patience — and a Big Customer Base
It’s also the case that agents feeling financial pressure can succumb to the temptation to pressure clients.
Unh-unh.
There are two reasons why good agents never do that:
One. It doesn’t work.
Clients sense that, and (rightfully) react badly to high pressure sales tactics — usually by getting another agent.
Two. It’s a violation of the Realtors’ fiduciary duty, which requires that they put their client’s interests ahead of their own.
Which is where experience and longevity in the business come in.
Discerning Client Motivation
One of the advantages of being a more established agent is a deeper and longer pipeline of clients.
I like to tell slower-moving clients that the reason I don’t “need” them to do deals this year or even next (and they don’t need to feel guilty about it) is because . . . . I’m busy working with clients now that I said that to three years ago.
None of which is to say I can afford to work with unmotivated Buyers or Sellers.
It’s just that, many Buyers and Sellers take a long time to get to the starting line, and how long that takes is (properly) up to them.
See also, “Serious Home Buyers: Top 10 Signs.”
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