3 Things Good Agents Can Be Surprisingly Bad At
Ironically, the better Realtors get at helping clients buy and sell real estate . . . the worse they can get at certain related tasks.
Here are three areas where it’s easy for agents to let their skills to atrophy — or never acquire expertise in the first place:
One. Market reports/updates.
Show me a listing agent who’s hyper-proficient providing their clients with regular market updates . . . and I’ll show you an agent whose listings take longer than average to sell.
It’s axiomatic that, homes that sell quickly, don’t require explanations for why they’re not.
The major exception?
More expensive homes, that routinely require longer market time.
Two. Arbitration/Litigation.
How do you become an expert in post-closing litigation (or arbitration, if both parties agreed to that)?
Handle a deal that went (very) sour.
I’m happy to report that, after 16+ years selling residential real estate and handling hundreds of deals, I’m blissfully ignorant of how that process works (except that, as a former attorney, in my experience litigation is typically a “lose-lose” time sink).
Three. Post-cancellation “client disentanglement.”
Who gets the house photos after a listing cancels/expires: the homeowner or the listing agent?
How do “protected lists” work when the homeowner moves on to another Realtor?
What, if anything, is the homeowner obliged to pay their Realtor if they don’t sell their house?
Happily, when you succeed in helping clients sell and/or buy the vast majority of the time you’re hired . . . you don’t have to sort out any of these questions.
P.S.: Honorable Mention: listing presentations.
Ironically, as agents become more established, more of their business comes from existing customers and referrals who already know them — or, at least their reputation.
As a result, the agent can dispense with a listing presentation (or at least, a full-blown one).
See also, “Realtors, Standup Comedy, and Listing Presentations“; and “Exclusions & Protected Lists: Why They’re Seldom a Factor in Residential Real Estate.”
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