Phone Etiquette: Realtor-to-Realtor vs. Realtor-to-Client

“I’m Not Being Rude . . . I’m Just Being a Realtor”

It’s purely anecdotal, but my guess is that nobody can (and does!) end a conversation faster than a veteran Realtor.

They/we aren’t being short or abrupt.

Rather, we’re just juggling lots of balls, and know that, when a hard-to-reach client pops up on your caller ID — perhaps with a time-sensitive response to an offer — you may have 3-4 seconds to finish the call you’re on, and take theirs.

“Thanks, But I Already Know How You Are”

Other agents know that, and aren’t offended.

But, I find myself periodically slowing down transitions with non-Realtors, just to avoid the perception that I’m rude.

And of course, calling back when appropriate . . . 🙂

P.S.: My hunch is that family members of Realtors can attest to the above as well.

And no, if I just talked to someone 10 minutes ago, I’m not going to preface my next call to them with another “How are you?”

See also, “Rude Realtors? Here’s One Solution.”



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