Realtor Beware: The TOO Effusive “Thank You”

Too Much of a Good Thing?

“As I am smoking . . . I don’t expect to be thanked.”

–What John Hurt’s character — in “Love and Death on Long Island” (1997) — says to the cab driver, when the latter points to the cab’s “Thank You For Not Smoking” sign, and asks Hurt to extinguish his cigarette.

Who doesn’t want to work for an appreciative client?

Realtors are people, too, and like positive reinforcement as much as the next person.

However, when a prospective home buyer ladles it on a little too thick, shall we say, it can be a yellow flag (or worse).

Which is why, at the same time that prospective Buyers are checking their would-be Realtor’s credentials and track record, a good Realtor is vetting the client’s motivation and wherewithal to buy.

Serious vs. Non-Serious Buyers

Serious Buyers expect to ultimately buy a home, and know that their Realtor will be compensated at the end of the process.

While good clients are certainly appreciative along the way, they know that their “Thank You’s” aren’t in lieu of the Realtor ultimately getting paid.

Non-serious Buyers . . . not so much.

They know — even if the Realtor doesn’t yet — that there’s nothing in it for the professional(s) spending their time on/with them.

After all . . .  they’re not serious!

So, especially if they’re guilt-prone, they tend to (over)compensate with the one currency they do have:  appreciation.

And yes, people who traffic in excessive flattery also tend to have dubious agendas.

P.S.:  unfocused is not the same thing as unserious.

Many serious Buyers start the process unfocused.

However, as they learn the market, their likes, dislikes, etc. they progressively fine tune their criteria.



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